36: Hi Rich, can I call you Rich?
Rich: This is weird, but yes, please do.
36: So, it's April 2015, how was your 39th birthday? It's not a touchy subject?
Rich: Heh, no it's fine. I had a great day. We had a family breakfast in Alden's, still the best Eggs Benedict in Belfast, then we went into town and bought some new runners, a summer jacket and some jeans. In the afternoon I went to a track day with my brother Andrew, and we raced Porche 911s in the sunshine before heading back for a big barbecue at the house.
36: Excellent, sounds pretty relaxed?
Rich: Yep, its nice to slow things down. And its also nice when its sunny on my birthday!
36: So, i'm still 36, life is pretty non-stop, hectic and up and down. Things don't seem to be the same for you now, is that the case, or are you still paddling furiously under the surface?
Rich: Well i'd love to say i've got it sorted, however life is still pretty hectic, but in a good way. I think i've made some important choices since our 36th birthday that have helped me gain a better perspective.
36: Interesting, care to share?
Rich: Well, i think the main thing is having a big goal, something to focus on. At a high and low level, life can run away with you if you don't sit down and make choices about what you want out of it, you can't have everything and you certainly can't try to do everything. You can define your plans and actions by the distance they bring you closer to your goals, and it soon becomes clear when something isn't helping you get there. That's the first thing.
The second thing is prioritisation. Picking the activities that will get you to where you want to be, and on a related note, working with people who want to share in the journey, and play their part. Everyone has their own goals, but I've been lucky to collide serendipitously with some people who share my ambitions, and we help each other get to where we want to be.
Thirdly, its about having fun. Having ambitions sometimes means you have to assume certain things, and as the saying goes, to assume is to make an ass out of u and me. Making mistakes is never fun, but making the same mistake over and over is plain silly. So learning is fun too, and not regretting too much. It's also about a conscious balance, its about the people you choose to work and play with, and its most certainly about new experiences.
36: What kind of experiences?
Rich: Well, I like finding out how things work. It may be a client's or competitor's business model, or a problem I want to reverse-engineer, or a new version of my parsley pesto. In fact that's a good analogy, i think i'm better now at understanding how the flavours work together whether its a business model, a team, or a herb-based pasta sauce. I'm still crap at stir-fries tho.
Also, whilst our product portfolio has diversified, Planzai remains an important part of my life, and I have been very fortunate to travel, and meet Planzai users all over the world. Planzai has been brought to life in so many different ways and its fascinating to meet them and tell their story.
36: That must be pretty cool.
Yeah, it is. In my bizarre view of the world there actually is little better than talking to customers about their problems. Also, I hate waste, and Planzai is like a waste exterminator, freeing brains from repetitive tedium the world over. It's good to see it in action first hand.
36: Isn't the travel a real pain?
Rich: Not at all, in most cases i've been able to bring the family on my trips, which takes the loneliness out of it. It's great for Ben, he drinks it all in, and Suzanne and I are constantly amazed by the hospitality of the people we meet. Of course there's also the delicious, exotic food, interesting beers and fine wines, and often sunshine too, it's a real chore.
36: Sounds hateful. Have you any regrets?
Rich: Everyone has regrets, but I rarely let them linger. The past is the past, there will always be mistakes, bad memories and people, but I tend to think of them as deservedly lonely, distant and irrelevant. Once I've learned what I can from the experience, its time to move on.
36: Ouch, harsh, if those regrets had feelings!...
Rich: That's their problem.
36: Indeed. So, are you going to tell me what your big goal was?
Rich: Naw, you'll figure it out soon enough.